Question 1

Can I book a one-off lawn mowing service?

Accepted Answer

Yes! We offer both one-off mowing and regular scheduled lawn care. Whether you need a single quick tidy-up or ongoing, year-round maintenance, we are happy to help.

Question 2

Do you take away the lawn clippings

Accepted Answer

We sure can! However, if you have a compost bin or a spot where we can leave them, you’ll actually save some money. Just let us know what works best for you!Where possible and suitable for the lawn, we also encourage mulching the clippings back into the grass. It returns valuable nutrients and moisture to the soil, helping keep your lawn healthier while reducing waste.

Question 3

What areas do you service?

Accepted Answer

We provide mowing and basic gardening services across the entire New Plymouth region, including Bell Block, Blagdon, Brooklands, Ferndale, Fitzroy, Frankleigh Park, Glen Avon, Highlands Park, Hurdon, Mangorei, Marfell, Merrilands, Moturoa, Oakura, Omata, Strandon, Spotswood, Vogeltown, Welbourn, Westown, and Whalers Gate.

Question 4

Do I need to be home while you mow the lawns?

Accepted Answer

Not at all. As long as we have access to the areas that need mowing, you don't need to be home. We'll complete the work, leave your property neat and tidy, and let you know once the job is finished.

Question 5

How much does lawn mowing cost in New Plymouth?

Accepted Answer

Pricing depends on lawn size, access, grass length and how often it's mowed.  The best way to get an accurate price is to request a free, no-obligation quote.

Question 6

Can you mow long or overgrown lawns?

Accepted Answer

Absolutely. Whether your lawn has become overgrown after winter, you've been away, or it's simply become difficult to keep up with, we're happy to help. We'll get it back under control and can also arrange ongoing maintenance if you'd like us to keep it looking its best.

Question 7

Are you fully insured?

Accepted Answer

Yes. Groundswell is fully insured for your peace of mind and uses modern, professional equipment to deliver reliable lawn mowing and garden maintenance services.

Question 8

How often should my lawn be mowed?

Accepted Answer

That depends on the season and how quickly your lawn is growing. During spring, many lawns benefit from weekly or fortnightly mowing, while slower growth through winter may only require occasional mowing. We're happy to recommend a schedule that keeps your lawn looking its best without paying for unnecessary visits.

Question 9

How does payment work?

Accepted Answer

Once the work is complete, we'll send you an invoice via Xero with our bank account details for easy online payment. We simply ask that payment is made within 7 days of the invoice date. If you have any questions about your invoice, just let us know, we're always happy to help. For a full explanation please read our terms and conditions.

Question 10

How quickly can you start?

Accepted Answer

We aim to respond to all enquiries as quickly as possible. In many cases, we can arrange a site visit and provide a free, no-obligation quote on the same day you get in touch. If you're happy to go ahead, we'll schedule your job at the earliest available opportunity and keep you updated every step of the way.

Question 11

What happens if it rains on my scheduled mowing day?

Accepted Answer

Your safety and the health of your lawn come first. If the weather isn't suitable for mowing, we'll contact you as soon as possible to arrange the next available time. We always do our best to minimise any disruption and keep your lawn maintenance on track.

Frequently Asked Questions

FAQ's